Shipping policy

We ship to the following countries and regions.

[Asia & Oceania] South Korea, Taiwan, Hong Kong, Singapore, Malaysia, Australia, New Zealand
[North America] United States, Canada
[Europe] United Kingdom, Ireland, France, Germany, Italy, Spain, Portugal, Netherlands, Belgium, Austria, Switzerland, Sweden, Denmark, Norway, Finland, Poland, Czech Republic
[Middle East] United Arab Emirates, Israel

If your country or region is not listed, please contact us through our contact form.

International shipping fees are paid by the customer. Free shipping applies only to deliveries within Japan.

The shipping fee shown at checkout is an estimate. Depending on the size, weight and packaging of your items, the shipping fee may change after you place your order. If it changes, we will contact you by email before shipping. The difference will be charged separately. If you do not agree, we will cancel your order and issue a full refund.

If you would like to know the shipping fee before ordering, please send us the items you plan to order, the destination country and your address through our contact form. We will provide a more detailed quote.

Customs duties, import taxes (such as VAT or GST) and customs clearance fees are paid by the customer.
These charges vary by country and product, and may be collected by the carrier when your package is delivered. For details, please contact the customs office in your country.

Delivery usually takes 1–2 weeks after shipping.
It may take longer depending on customs clearance and local delivery conditions.
Made-to-order and back-ordered items require additional time for production or stocking.
Delivery dates and times cannot be specified for international orders.

Cash on delivery, convenience store payment, bank transfer, Paidy and smartphone payment services (PayPay, Merpay, Rakuten Pay, au PAY, d Barai) are not available for international orders. Please use a credit card or another payment method shown at checkout.