International Shipping
Thank you for visiting Nagomi Kobo. We ship our Buddhist altars, altar fittings and memorial items from Japan to customers overseas.
Countries and regions we ship to
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom and the United States (28 countries and regions).
Shipping fees
Free shipping applies only to deliveries within Japan. For international orders, the shipping fee is paid by the customer. We ship by EMS (Japan Post), and the fee depends on the destination and the weight of the package. Your shipping fee is shown at checkout after you enter your address.
The fee shown at checkout may change after you order, depending on the size and weight of the items. If the fee goes up, we will email you the new amount before shipping. If you do not agree, we will cancel your order and give you a full refund.
If you would like to know the shipping fee before you order, please contact us with the item name, your country and your address.
Delivery time
Delivery usually takes 1–2 weeks after shipping. It may take longer depending on customs and the delivery service in your country.
Customs duties and import taxes
Customs duties, import taxes and any other fees charged by your country are paid by the customer. These may be collected by the delivery company when your package arrives. Please check the rules of your country before ordering.
How to order
- Choose your country or region and language at the bottom of the page.
- Add items to your cart and go to checkout.
- Enter your shipping address. The shipping fee will be shown.
- Please pay by credit card. Cash on delivery, convenience store payment and bank transfer are available only in Japan. Orders placed with these payment methods from overseas will be cancelled.
Contact us
We reply in English or Japanese. Please use our contact form. For more details, please also see our shipping policy.
